[ The video is focused on this adorable little puppy, the one in the pink sweater. It sits on it, silently, for a minute or two before Lydia speaks, the video still on the dog ]

Her name is Chanel. She's cute, well behaved and the pink brings out her eyes. [ She's also all Lydia's, because even if Scott doesn't know it yet she's not letting anyone else buy this puppy

The video also now turns on to Lydia, and if you've seen the place before you'll notice that she's in Scott's pet shop. If you haven't been there before you may notice the rabbit pen behind her, with four little bunnies in it. They don't have sweaters - yet ]

And because there are new people here, some that might get to stay, I thought I'd take the opportunity to do a little advertising. [ She sounds pleasant, and perhaps a little sweeter than normal, but it's her advertising - she wants people to come and buy the pets, and prove to Scott that he didn't make a mistake giving her a job ]

If you're looking for a pet, or a friend is, then you should come to Allison's. It's not just dogs, any small animal that you want we have. [ She says any. Any from her world, anyway. The normal stuff ] And if you want something else then just leave a request and Scott will get on it. [ Will he? He will now ]

But I'd get on it quickly before they all sell out. [ And she may will push the hard sell ]

[ Greetings, Asgard! Have a pretty blonde with a cheeky grin. ] Well, this is an interesting turn of events. Apparently despite my initial status as "not supposed to be here" [ she drops her voice a little for that, and tosses in a couple of air quotes for good measure ] I've become a somewhat more permanent resident! It's all a bit silly, this gods-and-magic business, but I can't deny what's right in front of my eyes, so I'll simply have to manage.

I thought I should introduce myself properly, since there's so many people I haven't had the chance to meet yet. [ she clears her throat for dramatic pause, then continues ] I am Charlotte Pollard - Charley to my friends - and I'm a friend of the Doctor's. The Eighth one, apparently, if you're keeping score.

[ she grins again ] Coming here wasn't exactly the plan, of course, but it is a bit exciting, I must admit.